Our Lean Process workshop will provide an introduction to this way of thinking that has changed so many corporations in the world. The program consists of 14 sessions which include: Understanding Lean, The Toyota Production System, The five Critical Improvement concepts, Understanding Value with the Kano Model, types of Waste, The plan, Do, Study, Act (PDSA) Cycle, Using the R-DMAIC-S Model, Lean thinking tools, Kaizen Events, Data Gathering and Mapping, A Plan to Take Home.