Rowan College of South Jersey

Online Registration

CompTIA IT Fundamentals (ITF) and Customer Service Representative - Live Online

Dates: February 8 - March 15, 2021

Meets: M from 7:00 PM to 10:00 PM

Cost: $1,999.00

OR
In this course, students will learn about the various duties and responsibilities of the customer service provider, and you will practice these using a variety of exercises, hypothetical interactions, and assignments. In addition to providing students with a comprehensive education in customer service, this course will also prepare students to take nationally recognized customer service certification exams, including, but not limited to, the HDI Customer Service Representative Certification Exam. The CompTIA IT Fundamentals exam focuses on the essential IT skills and knowledge needed to perform tasks commonly performed by advanced end-users and entry-level IT professionals alike, including: • Using features and functions of common operating systems and establishing network connectivity • Identifying common software applications and their purpose • Using security and web browsing best practices This course prepares students to take the CompTIA ITF+ Fundamentals and HDI Customer Service Representative (HDI-CSR) certification exam. The cost of the course INCLUDES the cost of the national certification exams.
Fee: $1,999.00
Hours:18.00
CEUs:3.60

Date Day Time Location
02/08/2021Monday7 PM to 10 PM TBA
02/15/2021Monday7 PM to 10 PM TBA
02/22/2021Monday7 PM to 10 PM TBA
03/01/2021Monday7 PM to 10 PM TBA
03/08/2021Monday7 PM to 10 PM TBA
03/15/2021Monday7 PM to 10 PM TBA

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