This course covers information on the medical assisting profession, interpersonal skills, medical ethics and law, medical terminology, basics of insurance billing and coding, telephone techniques, scheduling appointments, medical records management and management of practice finances. This Program covers important background information on medical terminology, insurance billing and coding, medical ethics, customer service and legal aspects. A great course for physician's medical office professionals! National Healthcareer Association (NHA) Certified Medical Administrative Assistant (CMAA)